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Service · 09
Managed IT Services
One desk to call, and a retained look at the machines and the network, instead of a fresh introduction on every fault.
What the work covers
- A known inventory of the PCs, the network, and the services the office uses.
- Routine maintenance and patching for the systems named in the agreement.
- Support under that agreement, remote and on site.
How a job starts
- A survey of what is already installed, and what “looked after” should include.
- A written list of what is in the retainer and what is still quoted separately.
- Then the regular work, with the same people.
What to have ready
- The sites, and the suppliers who already hold pieces of the system.
- The person who can approve ongoing work.
The desk
0798 368 325Tell us the site and which of this work you need. Scope and price are confirmed before the job starts.