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Service · 07
IT Support & Helpdesk
A person to call when a computer, a user, or the network has stopped doing its job.
What the work covers
- Remote help when the fault can be reached that way.
- A visit when the fault is in the room: a dead PC, a switch, a line, a person who is stuck.
- A short note of what was found and what was changed.
How a job starts
- What failed, who is affected, and whether the site is still working.
- Remote first, where that can see the fault.
- A visit if the fault is physical or the remote session cannot reach it.
What to have ready
- Someone on site who can pick up the phone and, if needed, open the door.
- Any admin password for the machine that has failed.
The desk
0798 368 325Tell us the site and which of this work you need. Scope and price are confirmed before the job starts.